By K. Gopalakrishnan
Eight AIRO®24 machines at Kapoor Industries underline the growing trust in Biancalani’s finishing technology
Biancalani Textile Machinery’s growing success in India is increasingly reflected not just in new machine installations, but in the repeat investments made by established customers. A strong example is Kapoor Industries Limited, one of India’s leading manufacturers and exporters of premium terry products, which now operates a total of eight Biancalani AIRO®24 machines across its production facilities in India.
The scale of Kapoor Industries’ investment is a significant endorsement of Biancalani’s technology. While the installation of a single machine can represent a customer’s choice, the repeated purchase of eight machines over time reflects something deeper — trust built through consistent performance on the production floor.
Kapoor Industries supplies premium terry products to demanding international markets, including the United States and Europe. As the company has expanded its production capabilities, it has continued to invest in Biancalani’s AIRO®24 technology, demonstrating the machine’s ability to deliver the required finishing performance in demanding day-to-day production environments.
For Biancalani, such repeat business represents the strongest validation of its technology. A customer returning to the same machine platform is an indication that the equipment has delivered not merely during commissioning, but consistently over time. In this context, Kapoor Industries’ eight-machine installation is a powerful example of how technology, performance and service can evolve into a long-term industrial partnership.
The strength of local partnership
A key factor behind Biancalani’s success in India has been its long-standing relationship with Bakubhai Ambalal, its Indian agent. Led by Sumit K. Chatterjee, General Manager, and Rais Inamdar, the organisation has played an important role in developing Biancalani’s presence in the Indian market.
The relationship between Biancalani and Bakubhai Ambalal extends well beyond commercial representation. It has developed into a close partnership — described by Biancalani as almost a “friendship” — built around a shared commitment to customer satisfaction.
Bakubhai Ambalal’s well-organised service infrastructure has been instrumental in supporting customers throughout the machine lifecycle, from installation and commissioning to after-sales service and technical support. This local presence has helped ensure that Biancalani customers receive timely assistance and reliable support, strengthening confidence in the technology.
For sophisticated textile machinery, particularly equipment deployed in continuous production environments, after-sales service can be as important as the technology itself. Biancalani’s partnership with Bakubhai Ambalal has enabled the company to combine its Italian engineering expertise with strong local technical support, an approach that has contributed significantly to its reputation in India.
Eight machines — and a continuing journey
Kapoor Industries’ eight AIRO®24 machines provide a compelling measure of Biancalani’s progress in India. More importantly, the relationship demonstrates how sustained performance and dependable service can transform a machine purchase into a long-term customer relationship.
For Biancalani, the focus now remains on building on this foundation and supporting the next phase of growth of its Indian customers. With established partnerships, proven technology and a strong local service network, the company is well positioned to further expand its footprint in one of the world’s most important textile manufacturing markets.
Eight machines at Kapoor Industries are therefore more than a number. They represent years of production experience, repeated customer confidence and a partnership that continues to evolve.